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Our commitment to you…
Here are a few things we do on every job:
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We will give you a Professional Job and Professional Advice: High Quality Workmanship first time every time. We will perform our work to meet all of the relevant technical codes or better.
100% guaranteed – seven year workmanship guarantee and manufacturers warranty on all parts
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We offer you more Personal Attention: Everyone is different so we work closely with our clients to determine what your individual tastes are and customize a plan to suit you. We will explore each customer situation in sufficient detail and gather sufficient facts to gain an understanding of the problem, the scope of assistance needed, and the possible benefits our service and technical recommendations may provide our customers.
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We will clean our own mess: We take pride in the finished results. We will treat your home as though it was our own and leave it as clean as it was before we arrived.
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We will arrive on time: We will arrive as per the scheduled time. On smaller jobs we will book in a rough arrival time frame then we will call you half an hour before we arrive to confirm our exact arrival time.
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We will agree with you individually and in advance on the basis for our fees. They will be reasonable, legitimate, and in-line with the quality of services we deliver and the responsibility we accept. We will make it our moral imperative to maintain a profitable business as part of our responsibility to our employees and our families.
If needed we will take care of call-backs with a minimum of inconvenience to our customers. |
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